Quentin Inspections • Quality You Can Trust • Fair Pricing • Consistent Reports • (808) 855-5280

Frequently Asked Questions

What clients, buyers, agents, and property owners ask most — answered directly.

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About the inspection process.

How much does a home inspection cost on Kauai?
Residential inspections start at $650 for homes up to 1,000 sq ft. Condos start at $400 for studios. Luxury and estate inspections start at $1,500. Common add-ons include pool, spa, solar, additional A/C, ADUs, outbuildings, garages, and environmental testing (mold, lead paint, asbestos). 4.712% Hawaii GE Tax applies to all fees. See our full pricing page for complete rates.
How do you calculate square footage for pricing?
Pricing is based on actual measured square footage or Kauai County tax assessor records — not MLS listings. MLS figures are commonly inaccurate and frequently leave out detached garages, outbuildings, guest houses, ADUs, lock-off units, added A/C zones, and permitted additions. If a property has structures or systems the listing does not show, those are added to the scope at booking so there are no surprises at the curb on inspection day.
What is HomeBinder and is it included?
HomeBinder is included free with every full inspection — residential, condo, luxury & estate, pre-purchase, pre-listing, new construction, and commercial. It is your home's lifetime digital file: inspection report, automatic maintenance reminders timed to Kauai's climate, appliance and system records, product recall alerts, home improvement log, and a secure document vault. HomeBinder does not apply to insurance inspections (1/2/3-point roof certifications), move-in/move-out documentation, or standalone specialty inspections.
How long does a home inspection take?
A typical single-family home takes 2 to 4 hours depending on size, age, condition, and systems present. Larger homes, estates with multiple structures, and properties with pools, solar, or complex systems take longer. Condo inspections are typically 1 to 2 hours.
When do I get the report?
Reports are delivered digitally within 24 hours. The report includes photos of every finding with clear descriptions and prioritized recommendations so you can make decisions and move forward.
Do I need to be at the inspection?
You are encouraged but not required to attend. If you do attend, Joe will walk you through the property and explain findings in plain language as the inspection progresses. With a background in education, Joe doesn't just hand you a report — he makes sure you understand what matters most. If you can't attend, the report covers everything.
What does a home inspection include?
A standard inspection covers roof, exterior, structure, electrical, plumbing, HVAC, interior, insulation and ventilation, built-in appliances, and accessible areas like attics, crawlspaces, and garages. We follow the InterNACHI Standards of Practice and supplement visual inspection with drone roof surveys, FLIR thermal imaging, and calibrated moisture meters.
What is NOT included in a home inspection?
A home inspection is visual and non-invasive. It does not include code compliance, permits, environmental hazards, engineering analysis, pest inspection (unless separately contracted), concealed defects, cosmetic issues, or future performance predictions. See our Standards of Practice and Pre-Inspection Agreement for the full scope and limitations.
What's the difference between a home inspection and an appraisal?
A home inspection evaluates the physical condition of a property — structure, systems, safety, and defects. An appraisal determines market value for lending purposes. They serve completely different purposes and are performed by different professionals. An inspection does not determine value, and an appraisal does not evaluate physical condition.
Can a home fail an inspection?
No. A home inspection is not a pass/fail test. It is a professional evaluation of the property's current condition. The report documents what was found — both positive and concerning — so you have the information to make an informed decision about the property.

Questions about inspections in Hawaii.

Does Hawaii require home inspectors to be licensed?
No. Hawaii has no licensing, education, experience, or insurance requirements for home inspectors. Anyone can call themselves a home inspector and perform inspections. This makes it critical to verify your inspector's credentials, training, experience, and insurance before hiring. Joseph Quentin Sr. holds the Certified Master Inspector® designation — the highest credential in residential inspection — with over 30 years of construction and inspection experience, and is a Licensed Independent Insurance Adjuster.
What is a Certified Master Inspector?
Certified Master Inspector® (CMI) is the highest professional designation available in the residential inspection industry, awarded through the Master Inspector Certification Board. It requires documented inspection experience, completion of continuing education, adherence to a strict code of ethics, and verification by an independent board. The credential is publicly verifiable. Verify Joe's CMI credential →
Do you inspect for termites?
A standard home inspection evaluates visible evidence of wood-destroying organisms (WDO) — the correct term in Hawaii — including termite damage, shelter tubes, and frass. However, a home inspection is not a pest inspection. If WDO evidence is observed, it is documented in the report and further evaluation by a licensed pest control operator may be recommended.
Do you test for mold, lead paint, or asbestos?
Yes, as add-on services. A standard home inspection is not an environmental test, but we use FLIR thermal imaging and calibrated moisture meters at every inspection to identify moisture conditions conducive to mold growth — a constant concern on Kauai. Laboratory-analyzed mold sampling, lead paint swab testing for pre-1978 homes, and asbestos sampling (with written seller consent) are available as add-ons. See the environmental testing section for details. Remediation is coordinated through trusted Kauai-based specialists — we perform the testing and documentation, not the remediation.
Why is moisture such a big deal on Kauai?
Kauai receives some of the highest rainfall in the world. Combined with year-round humidity and salt air exposure, moisture intrusion is the single most consequential issue in Kauai home inspections. Hidden moisture behind walls, under floors, and in ceilings leads to structural damage, wood-destroying organism activity, and mold growth. That's why we include FLIR thermal imaging and moisture meter readings at every inspection — not as an add-on, but as standard practice.
What areas of Kauai do you serve?
We serve the entire island — Princeville, Hanalei, Kilauea, Anini, Kapaa, Wailua, Lihue, Kalaheo, Koloa, Poipu, Lawai, Hanapepe, Eleele, Waimea, and all surrounding communities. Island-wide availability.

Equipment and methods.

Do you use drones for roof inspections?
Yes. We use FAA Part 107 licensed drone equipment for aerial roof surveys. Drones provide complete roof coverage with high-resolution photography of every surface, penetration, and vulnerable area — without putting damaging foot traffic on fragile roof coverings. Drone operations are subject to weather conditions and FAA airspace restrictions. When drone flight is not possible, we perform thorough visual roof inspection using ladders and high-zoom photography.
What is FLIR thermal imaging?
FLIR (Forward-Looking Infrared) cameras detect temperature differences on surfaces, creating a visual heat map. This reveals hidden moisture behind walls, missing insulation, electrical hot spots, and plumbing leaks that are invisible to the naked eye. We include FLIR thermal scanning at key moisture-risk areas as standard with every inspection. Extended whole-home thermal surveys are available as an add-on. Learn more about thermal imaging →
What kind of report do I get?
You receive a comprehensive digital report with photos of every finding, clear descriptions of conditions observed, identification of safety concerns, and prioritized recommendations. Reports are generated through the Horizon inspection platform and delivered as a shareable link and downloadable PDF. The report is designed to be easy to understand whether you're a first-time buyer or an experienced investor.

Scheduling and logistics.

How do I schedule an inspection?
Call (808) 855-5280 or book online. We confirm quickly and work around your closing timeline when possible. For luxury and estate inspections, a scoping call is recommended first to determine team size and schedule.
How far in advance should I book?
As soon as your inspection contingency period starts. Kauai inspection schedules can fill up, especially during peak real estate seasons. Booking early gives you the best chance of getting your preferred date and leaves time for any follow-up or specialist referrals.
What forms of payment do you accept?
We accept credit cards, checks, and cash. Payment is due as agreed during booking. The inspection fee is earned when the inspection is performed.
Do you offer discounts?
Discounts are available for eligible Veterans, First Responders, and Civil Air Patrol members. Partner and referral discounts are also available. Call for details.
What if I need to cancel or reschedule?
We understand schedules change. Cancellations or rescheduling on short notice may be subject to a cancellation fee, especially for remote locations, occupied properties, or reserved appointment windows. Please give as much notice as possible.

Have a question not answered here? Call — we're happy to explain anything before you book.

Call (808) 855-5280 →

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